Refund Policy

t ARK Web Design, we strive to ensure customer satisfaction by delivering high-quality web design services. However, due to the nature of our work, we have specific refund guidelines outlined below:

 

1. Deposits

    •    All deposits made at the start of a project are non-refundable. These deposits cover initial planning, consultation, and resource allocation for your project.

 

2. Cancellation and Refunds

    •    If a project is canceled by the client after work has begun, any refunds will be handled on a case-by-case basis, depending on the amount of work completed.

    •    Refunds will not be issued for completed work or work in progress that has already been approved by the client.

 

3. Additional Services

    •    Fees for additional services such as revisions beyond the agreed scope, third-party integrations, or additional design elements are non-refundable once work has started.

 

4. Dissatisfaction with Services

    •    If you are dissatisfied with the quality of work provided, please contact us immediately to discuss potential solutions. Our goal is to resolve any concerns and ensure your satisfaction within the terms of the project agreement.

 

5. Timelines for Refund Requests

    •    Refund requests must be made within 14 days of the cancellation of the project. After this period, no refund requests will be considered.

 

6. Force Majeure

    •    Refunds will not be issued for delays or disruptions caused by circumstances beyond our control, such as natural disasters, technical issues with third-party services, or other unforeseeable events.

 

7. Payment Disputes

    •    Clients agree to address any payment disputes directly with ARK Web Design before contacting financial institutions or third-party payment processors.

 

8. Contact Us

If you have questions or concerns about this Refund Policy, please contact us:

ARK Web Design

Main Office: Minnesota, USA

Website: websiteark.co

Email: info@websiteark.co